Shipping Policy

Order & Delivery Information

On this page, you will find all the details regarding the ordering and delivery of our products.

Average Delivery Time

We strive to offer the best value for money for our products. That’s why we ship directly from our supplier. This allows us to save significantly on transportation, storage, packaging, and shipping costs, enabling us to offer our products at a fair price.

Each order is processed within 24 hours, and the average delivery time is 6 to 9 days.

Handling time: 1-2 Days, Monday to Saturday

Transit time: 5-7 Days, Monday to Saturday

Always Free Shipping

We cover all shipping costs. Every order is 100% FREE and delivered directly to your doorstep. No minimum purchase amount is required.

Track Your Order

You can track your order via our Track & Trace page. Tracking is available 2 to 3 days after your order and can be accessed online anytime, anywhere, so you always know exactly when to expect your products. 

Questions About Your Order?

Do you have any questions about your order? We recommend checking our FAQ page first. 

Refund Processing Time

Once your return has been approved and the product has been received in good condition, the amount will be refunded within 10 days via the same payment method used for the purchase.

Contact Us

Email: info@noiroak.com
Phone: +31 6 19116944

Company name: Bancas
Website name: Noir&Oak

Company registration number (KvK): 91538327
Number VAT: NL004898470B52

Adress: 4823AD, Zinkstraat 24, Box A4504, Breda, Netherlands

We will respond within 24 hours.

Opening hours:
Monday - Friday: 08:00 - 18:00
Saturday: 09:00 - 17:00
Sunday: Closed